Blog
Rethinking your beachhead as a Service Provider
Accelerate, automate, and advance with Unified DDI
Introduction
Invisible assets and automating workflows can seem like a tricky concept to sell or make concrete, but prospects and client’s technical teams already know most of the foundational elements and integrations they require to move forward, and a unified DDI (DNS, DHCP, and IPAM) is the linchpin. Whether your strategy is to “land and expand” with new “logos” or to grow existing accounts, each and every digital flow and infrastructure building block relies in some way on DNS, DHCP, and IPAM. This means DDI is already a nexus but not yet unified and programmable for operations, automation, security, and compliance. DDI is not restricted to any market segment, vertical or horizontal, but is relevant and critical to all organizations across the board.
By helping clients to standardize and unify their DDI across sites, teams, and services, modern unified DDI platforms bring with them a whole host of benefits that readily scale across multiple functions like architecture, operations, and security, with the bonus of facilitating compliance and increasing innovation, too.
Clients often intuitively already know what’s missing from their virtual asset management, core services, and automation efforts but just need help selecting and operating the best platforms with the right features to further them on their journey. By unifying DNS, DHCP, and IPAM, accentuated by modern and first-class APIs, workflow velocities increase, security is enhanced, and better business outcomes are enjoyed by all. Let’s take a brief look at how rethinking DDI and re-positioning it as the secure, foundational, and essential enabler that it is (rather than a legacy overhead or burden) can open up opportunities for all.
Accelerate, automate and advance with Unified DDI
Current and prospective clients deliver services across similar but different IP surfaces. Some are wholly internally focused, and others offer publicly-facing services. Some organizations are the product of mergers and acquisitions, while others have grown organically, and a few may even be experiencing hypergrowth. Each organization then places a level of criticality and priority on different parts of its technology footprint based on potential impacts to operations or direct threats to its bottom line.
For some, their priority may be internal productivity, and for others, it’s all about revenue-generating products or services. Each organization, however, will operate single or multiple IP address spaces that require efficient and reliable name resolution, optimal routing, correct sub-allocations, and ongoing management.
These IP spaces and service edges facilitate connections and flows across physical sites, zones, and cloud boundaries. Most access or service edges also have DHCP for endpoints or virtualized services, and together, these zones represent a highly active and dynamic part of a client’s footprint that not just facilitates but powers their business. Errors and outages within core services like DNS, IP routing, and DHCP can cost more than just time and money, especially when online reputations and brands are thrown into the mix.
Tip: So, how does DDI help with this? DDI standardizes the most basic processes and interfaces that allow you to manage both your and your client’s most critical virtual assets and services.
Unified visibility and perspective for detection and control
At the core of security lies transitive trust, and the unification of DNS, DHCP, and IPAM (DDI) becomes instrumental, bolstering an organization’s ability to preemptively detect and properly respond to digital threats. DDI is core to detection engineering and enables subsequent security policy enforcement throughout an IT footprint. When multiple disparate views and functionalities are amalgamated under a unified DDI framework, security observability is enhanced, policy enforcement becomes centralized and streamlined, and compliance can be expedited and readily demonstrated.
The cohesive integration of DNS, DHCP, and IPAM provides a perspective that minimizes the gaps and inaccuracies that may exist between each individual component or service. This unification also facilitates a more comprehensive understanding of the full network landscape and lays the foundation for a range of proactive security measures and external security integrations. This includes leveraging threat feeds, block lists, and content filtering. Unified DDI enhances an organization’s security posture from both a bottom-up service perspective and a top-down policy, visibility, and enforcement perspective. In essence, a unified DDI provides more than a SoT (source of truth) and forms a layer of truth and trust on which security boundaries and policies are built and enforced.
Runbooks, productivity and scale
Unified DNS, DHCP, and IPAM (DDI) solutions also play a pivotal role in transforming runbooks into automated workflows. At any scale, the benefits of streamlined processes are abundant, yet so are the drawbacks if they are not managed effectively. When dealing with infrastructure provisioning, standard changes, logs/telemetry, and incident response procedures, the challenge lies in not just maintaining consistency and efficiency but in ensuring fresh and accurate information amidst growing complexity and change.
In these ever-changing network landscapes, smarter DDI solutions provide a centralized management platform, one that should also include first-class APIs to allow organizations to automate routine tasks, reduce manual effort, and provide reports and workflows that can be executed seamlessly across environments. This not only improves productivity but also mitigates risks associated with human error due to flaws in the execution of tedious and repetitive tasks (toil).
The efficiency and effectiveness derived from handling large aggregate volumes of data, logs, signals, and threat intelligence translate into significant advantages. This, in turn, can be packaged and delivered to clients, providing innovative solution sets that enhance return on investment (ROI) through increased operational efficiency and timely threat detection capabilities.
Building services on better and faster foundations
Optimized for operations IaC and onboarding
Unified DDI also significantly contributes to Infrastructure as Code (IaC) initiatives by providing a singular API and SoT (Source of Truth). Irrespective of whether an automation initiative involves a delicate balance between human intervention and automated scripts, information is always fresh and up-to-date in both the UI and API.
The availability of first-class APIs facilitates the ongoing development and enhancement of scripted processes and integrations. This allows for continuous improvement and ongoing adaptability in response to evolving infrastructure needs. Efficiency gains through the automation of workflows, runbooks, and Standard Operating Procedures (SOPs) have become table stakes for better and more efficient operations and security. For instance;
Dynamically allocating IP addresses and prefixes to new sites, clients, or any requested services based on predefined policies (conversely, also decommissioning)
Automating DNS record insertions and updates for server and container provisioning
Automating DHCP lease provisioning and orchestration
Ensuring consistent DNS configurations across diverse environments
Enriching event and incident data for context and anomaly detection
The above are only a few of the most popular areas where unified DDI solutions assist and excel. By treating network infrastructure as code, organizations can ensure consistency, scalability, version control, and enhanced security, promoting a more agile and responsive network environment. Offering smarter programmable interfaces for core services opens up opportunities and new capabilities previously dismissed as too expensive, onerous, or out of reach for clients or providers.
This shift towards IaC enables organizations to manage their infrastructure with the same disciplined approach as software development, resulting in faster client onboarding and better overall network operations. Centralizing and unifying DDI operations also goes beyond enhancing day-to-day operations and security; it’s become a prerequisite for trustworthy automation across infrastructure and organizational footprints.
Tip: The key to unlocking superior automation capabilities lies in exposing secure, first-class, trusted APIs. Additionally, a mature ecosystem and support from popular automation frameworks accelerate an organization’s efforts (e.g., BlueCat Terraform Provider and Bluecat Ansible Playbooks).
Enhanced security and catalyzed compliance
Unified DDI enhances standard operations but also enriches security capabilities and streamlines compliance. The cohesive integration of DNS, DHCP, and IPAM centralizes core network services management but also significantly contributes to security observability, event enrichment, and risk mitigation through a mix of enhanced detection engineering and earlier policy enforcement.
Over and above the first-line defense features inherent in a DDI solution, additional security tools and platforms such as:
SIEMs (Security Information and Event Management)
SOARs (Security Orchestration, Automation and Response)
Additional threat feeds
can frictionlessly integrate within the DDI platform, capabilities such as real-time monitoring, global threat detection, event enrichment, and rapid response mechanisms flourish. This approach not only fortifies the whole network and IT footprint against threats seeking to exploit potential vulnerabilities but also ensures that compliance and regulatory reporting and requirements can be easily and efficiently met.
Tip: Unified, defensible, and programmable DDI elevates your client's security posture and defensive capabilities.
The space and time to innovate
On the human side, adopting a unified DDI helps to position individuals as automation champions and improves a team’s quality of life and work. This not only enhances job satisfaction but also serves as a catalyst for career advancement. By automating routine tasks through a unified framework, teams can redirect their efforts toward more strategic and fulfilling endeavors.
By leveraging unified DDI, feature velocity increases for internal development tools, and time-to-market is condensed for external product offerings. This strategic approach not only enhances operational efficiency but also yields a greater return on investment (ROI) as resources and talent are then optimized for innovation and value-driven projects.
Unlocking and powering the service promise
The power of automation, coupled with the security benefits available from unified DNS, DHCP, and IPAM (DDI), not only delivers operational efficiencies and efficacy but also fosters innovation. This strategic positioning, combining efficiency, automation, and security, serves as a cornerstone for providers to deliver high-value propositions to clients while maintaining a competitive edge in the dynamic and ever-changing landscape of IT solutions.
Unified DDI offers a transformative advantage by providing smarter and more secure programmable foundations while also positioning providers to capitalize on their vantage points. Maybe it’s time to rethink your beachhead.
Ready to learn more?
Our dedicated BlueCat Service Provider team is ready to assist.
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